Housebets Help: Independent Help Center
Short answerFor questions about how Housebets works, browse the guides here. For anything tied to your own account (balance, a stuck withdrawal, an identity check), use the live chat on housebets.com: only Housebets can see your account.
What this site covers
housebets.help explains how Housebets works, step by step, and how to fix the problems players hit most often: deposits that do not show, pending withdrawals, the Wave 2 wallet bonus, referral codes and login issues.
What only Housebets can do
- Look at your balance, bets and transaction history.
- Release or cancel a withdrawal.
- Review documents for an identity or source-of-funds check.
- Add a referral code to an existing account, when that is still possible.
For those, open the live chat on housebets.com and send the details listed in our guide to contacting support.
Start here
- New player: create an account, then read the beginner guide.
- Free bonus: how to claim Wave 2.
- Something broken: troubleshooting.